Trees for Our Heroes
Notes for selected participants:
Trees cannot be delivered to your home; you must attend the event.
If an emergency situation arises and you can no longer attend the event, you must EMAIL: HolidayPrograms@usometro.org a minimum of two hours before the event start time. ALL CANCELLATIONS MUST BE SUBMITTED BY EMAIL TO HolidayPrograms@usometro.org. Email MUST include your first and last name, phone number, service branch, event location, and reason you are no longer able to attend. All other forms of cancellation will NOT be accepted. I.E. Phone call or voicemail, hand-written note, verbal communication with staff or volunteers, etc. If you do not email HolidayPrograms@usometro.org prior to the event start, you will be listed as a “No Show”.
Please check your calendar. If you cannot attend the program date/location this year please do not register. USO-Metro’s cancellation and no-show policy is in effect. If you register and are not present to pick-up your items, USO-Metro will take the following actions:
- You will not be eligible to participate in Holiday Programs until 2019.
- You will not be eligible to receive tickets through USO-Metro’s Ticketline program until July 1, 2020.
- USO-Metro will notify your Senior Enlisted Leader/E-7 or above or Service Branch Leadership that you were not present to pick-up your items.
Space is extremely limited in these programs and those who do not follow through on their commitments take away assistance from other military families.
Please contact the USO-Metro Holiday Hotline with any questions about this program at email@example.com or by calling 703-888-7602.
Stories About This Program
'It’s a Really Special Time for Us': Trees for Our Heroes Brings Military Service Members to Family Day at Gaver Farm
Photo by Christina Garcia
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